Globe migrating customers to fiber by 2022
December 06, 2021 - Monday 6:12 PM by GDM
Globe Telecom Inc. said Monday it expects to migrate all its broadband customers to the latest fiber technology by 2022 to improve its services.
In a statement, Globe said it has been moving its broadband customers from DSL and LTE to fiber for free for over a year now and is on track to complete the process.
As of October, migration has already jumped by more than 250%, exceeding the 2021 target. Globe aims to install at least 1.4 million FTTH lines this year.
Globe said its latest internal survey conducted on customers who shifted to fiber shows customer satisfaction has already increased by 45 points.
"By 2022, all of our customers will be able to enjoy fast fiber technology capable of handling the present and future needs of the household,” Barbie Dapul, Globe At Home Vice President for Marketing, said.
“We will continue to guide them for an easy and smooth transition," Dapul added.
Globe said Globe At Home customers on fiber can enjoy maximum speeds of up to 1Gbps.
This means they can enjoy more seamless HD video calls during work meetings or virtual classes, or even lag-free gaming, through faster upload and download speeds.
Fiber allows more members at home to enjoy the internet together with a more reliable internet connection.
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